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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jen Miller

May 7, 2025

5  out of  5
rating by Jen Miller
"Marlie is the best! I love her positive attitude and willingness to always help me out! She is so kind and understands exactly what I need when I call or text or even email the office. Your office truly has an asset for having Marlie on your team!! She's awesome!"
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Rachel Stratil

April 30, 2025

5  out of  5
rating by Rachel Stratil
"Katie helped me set up my auto and renters policy. She was so kind, communicative, and easy to work with throughout the process, she even provided me with restaurant recommendations for my move!"
We responded:
"Thank you, Rachel, for sharing your experience! I'm happy to hear that Katie was able to assist you. Her kindness and communication truly make a difference. It's great to know she could also provide some restaurant recommendations for your move. If you have any more questions or need further assistance, feel free to reach out!"
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megan risner

April 30, 2025

5  out of  5
rating by megan risner
"Abby as an insurance associate of State Farm has been efficient, polite, hard-working, and very thorough with her process of transferring us into State Farm for homeowners and auto insurance. I honestly have not had such an educated person within their field, able to explain to me in layman’s terms what they are providing and routes that are best for me to take. I appreciate this employee specifically, but as a whole State Farm is able to provide me with double coverage from my previous insurance with only A small increase to my monthly payment. I am very satisfied and well well networked, I will definitely be passing along her information as an amazing reference and we all know State Farm is great!"
We responded:
"Thank you, Megan! We're so glad our team was able to make your transition a smooth and informative one. We truly appreciate your kind words and are grateful you chose us to handle your insurance needs. We're here anytime you need us!"
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Miranda Quinn

April 28, 2025

5  out of  5
rating by Miranda Quinn
"Super efficient and quick to assist!"
We responded:
"Thank you, Miranda, for your wonderful feedback! I'm glad you found our service efficient and quick. If you ever need further assistance or have any questions, feel free to reach out. We're here to help!"
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Steven Elias

April 28, 2025

5  out of  5
rating by Steven Elias
"I have the greatest satisfaction with everyone at Abby Spachman's office. Just recently bought a boat, and Marlie was great at putting coverage on it and getting my certificate of insurance done the same day! Thank you so much Marlie and the rest of the staff. Abby should be proud of her staff!"
We responded:
"Thank you, Steven, for sharing your experience! I'm happy to know that Marlie was able to assist you promptly with your coverage and certificate of insurance. Our team takes pride in providing excellent service, and your feedback is truly appreciated. If you have any more questions, feel free to reach out to our office."
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Joshua Gibbons

April 25, 2025

5  out of  5
rating by Joshua Gibbons
"If you're looking for a reliable State Farm insurance agent in Bloomington, IL, I highly recommend Abby Spachman’s office. From the moment I walked in, the team made me feel like a priority. Abby is knowledgeable, professional, and truly takes the time to understand your insurance needs—whether it's auto, home, renters, or life insurance. I had the pleasure of working directly with Katie Broad, and she was fantastic. Katie was incredibly helpful, answering all of my questions and walking me through every option with patience and clarity. She made the entire process smooth and stress-free. It's clear that this office cares about building long-term relationships, not just selling policies. Whether you're new to insurance or just looking to make a switch, this is the team to trust. Abby Spachman’s State Farm office stands out for their exceptional customer service, local expertise, and trustworthy insurance guidance. Highly recommend!"
We responded:
"Thank you, Joshua, for your wonderful feedback! I’m glad to know that our team made you feel like a priority from the start. It’s fantastic to hear that Katie was able to support you with such clarity and patience. We truly appreciate the connection we’ve built and are grateful for your continued confidence in our office. If you ever have more questions or need anything else, we’re here for you!"
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Capt Cruz

April 25, 2025

5  out of  5
rating by Capt Cruz
"Great group of people. Always willing and aim to please the customers. Thanks for all the great services."
We responded:
"Thank you, Capt Cruz, for your kind words! I’m glad to hear that our team is meeting your expectations and providing the service you expect. We’re here whenever you need assistance. Looking forward to helping with any future questions or needs!"
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kathy johnson

April 23, 2025

5  out of  5
rating by kathy johnson
"Love having Abby Spachman and her group taking care of all of our insurance questions. They are always so very helpful ,knowledgable and kind. Just want to thank Abby and her group for all that they do for our insurance needs!"
We responded:
"Thank you, Kathy! I'm delighted to know that you appreciate the support from our team. We strive to be helpful, knowledgeable, and kind in addressing all your insurance needs. Your gratitude means a lot to us. If you ever have more questions or need assistance, we're here to help!"
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sandra brown

April 18, 2025

5  out of  5
rating by sandra brown
"Kenzie was a big help in adjusting a rental insurance, Friendly, professional and very efficient."
We responded:
"Sandra, I love to hear that Kenzie has another happy customer, thank you for sharing! - Abby"
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Ronald Dravis

April 18, 2025

5  out of  5
rating by Ronald Dravis
"The staff and office have been great. They are very helpful and thorough. Thank you!"
We responded:
"Thank you, Ronald, for your feedback! I’m glad to hear that our staff and office have been helpful and thorough in assisting you. If you have any questions or need further assistance, feel free to reach out."
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Merle Miller

April 17, 2025

5  out of  5
rating by Merle Miller
"Just received policy quotes from Abby Spachman State Farm. Marlie Verkler was the Account Representative. Very professional, quickly got back to me with pricing. I would recomend."
We responded:
"Thank you, Merle, for sharing your experience with us! I'm glad to hear that Marlie provided you with professional and prompt service. Your recommendation means a lot to us. If you have any further questions or need assistance, feel free to reach out anytime."
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David Kelley

April 14, 2025

5  out of  5
rating by David Kelley
"Great people to deal with. Very helpful on saving me money on insurance.. Highly recommend them."
We responded:
"Thank you, David, for your wonderful feedback! I'm glad our team could assist you. We appreciate your recommendation and are here to help with any questions you may have!"
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Greg Hayes

April 14, 2025

5  out of  5
rating by Greg Hayes
"Great team! Quick and thorough responses consistently."
We responded:
"Thank you, Greg! I'm glad to know that our team's quick and thorough responses have met your expectations. We appreciate your support and are here for any further insurance needs or questions you might have."
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Ashley Burroughs

April 11, 2025

5  out of  5
rating by Ashley Burroughs
"Where do I start? Abby Spachman State Farm... I cannot pick between Abby, her beautiful self, or that adorable little college graduate Katie Broad!!! They both embody perfection, grace, and personality PERFECTION! The way that Katie smiles at you when you walk in the door... it sends warmth through your entire body! She handles every problem, every bump in the road, every misfortune.... with empathy and action. She eats, breathes, lives State Farm and Abby's policy holders! She is there. Can I say that again? She is THERE! Just like State Farm... this girl should be in your corner... I'm lucky to have her in mine!"
We responded:
"Ashley, Wow—your words truly made our day! Thank you so much for taking the time to share such heartfelt feedback. We’re beyond lucky to have Katie on our team—her warmth, dedication, and genuine care for our policyholders shine through in everything she does. And hearing how much of an impact she's had on your experience means the world to us. At our office, we strive to be there for our customers in every moment, and it's wonderful to know that came through so clearly for you. We’re so grateful to have you in our corner, too!"
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Samantha Bielema

April 11, 2025

5  out of  5
rating by Samantha Bielema
"A great team with great people! Would recommend!!"
We responded:
"Thank you, Samantha! I'm happy to know you had a positive experience with our team. Your recommendation means a lot to us!"
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William Jaeger

April 11, 2025

5  out of  5
rating by William Jaeger
"Working with the Abbey Spaceman agency is a pleasure! My agent Marlie was very courteous, professional and helpful! I would highly recommend this agency!"
We responded:
"Thank you, William, for your fantastic 5-star rating! I'm happy to know that you had a positive experience with our office. If you ever have any questions or need further assistance, feel free to reach out. We're here to help!"
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vicki onnen

April 10, 2025

5  out of  5
rating by vicki onnen
"Always available to answer any questions and was happy with the cost!"
We responded:
"Thank you, Vicki, for your wonderful feedback! I'm glad to hear that you found our team readily available to assist with your questions and that you're satisfied with the cost!"
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Gavin Tellor

April 8, 2025

5  out of  5
rating by Gavin Tellor
"This office provides great service, their always ready to help, and they treat you as a valued customer!"
We responded:
"Hey, Gavin! We love hearing that you feel well taken care of by our team. Thank you for choosing us for your insurance needs."
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Addie Ince

April 8, 2025

5  out of  5
rating by Addie Ince
"Such a welcoming office!!! Abby does a fantastic job explaining all insurance policies and is quick to respond to emails and phone calls. So glad she returned to the area and has put together a fantastic insurance team!"
We responded:
"Thank you, Addie, for your wonderful feedback! I'm happy to hear that you felt welcomed and that the explanations of our insurance policies were clear. It's great to be back in the area, and I'm grateful to have such a fantastic team by my side. If you ever have any questions or need assistance, feel free to reach out!"
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Tony Berkhousen

April 7, 2025

5  out of  5
rating by Tony Berkhousen
"Abby Spachman’s office always makes your policy fit your needs. I am constantly adding or removing vehicles from my policy. They make it quick and painless."
We responded:
"Thank you, Tony, for sharing your experience! I'm happy to know that our office has been able to accommodate your changing needs efficiently. We strive to make every process as smooth as possible. If you ever need further assistance or have questions, feel free to reach out!"
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natasha hopps

April 7, 2025

5  out of  5
rating by natasha hopps
"Cannot recommend this team enough. They have helped me out no end, especially when I moved to Chicago and then again when I purchased a condo. They have been so responsive with all of my insurance needs and helped guide me when any questions have popped up. Highly recommend!"
We responded:
"Thank you, Natasha, for your wonderful feedback! I'm so happy to hear that our team could assist you during your move to Chicago and with your condo purchase. It's great to know that our responsiveness and guidance have been helpful with your insurance needs. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Pamela Hicks

February 21, 2025

5  out of  5
rating by Pamela Hicks
"Love all the employees there they are so sweet and helpful! Definitely recommend"
We responded:
"Thank you so much, Pamela! I'm delighted to know that you find our team sweet and helpful. Your recommendation means a lot to us. If you ever need assistance or have any questions, feel free to reach out. We're here to help!"
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Sally Chalian

February 21, 2025

5  out of  5
rating by Sally Chalian
"Abby’s staff is prompt and courteous in responding to questions and solving problems for clients. I feel comfortable and confident in putting Abby and her team in charge of my insurance needs."
We responded:
"Thank you, Sally, for your wonderful feedback! I'm happy to know that our team's prompt and courteous service has made you feel comfortable and confident with your insurance needs. We're always here to assist you with any questions or concerns. Don't hesitate to reach out if you need anything in the future!"
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Akeerea Gardner

February 21, 2025

5  out of  5
rating by Akeerea Gardner
"Abby was a light and very helpful ! Make the process quick and easy !"
We responded:
"Thank you, Akeerea! I'm glad to know that we could make the process quick and easy for you. Your feedback is truly appreciated. If you have any more questions or need assistance in the future, feel free to reach out!"
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Amit Vyas

February 19, 2025

5  out of  5
rating by Amit Vyas
"Abby's team is excellent. Prompt responses and friendly staff. I had the pleasure of working with Tollin and he was extremely helpful."
We responded:
"Thank you, Amit, for your wonderful feedback! I'm glad to hear that our team, especially Tollin, provided you with prompt and friendly service. We're here to help with any of your insurance needs. Feel free to reach out anytime!"