Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Sarah Stenger

Sarah Stenger

August 15, 2026

5  out of  5
rating by Sarah Stenger
"Abby and her team are great to work with! They are very responsive and helpful!"
We responded:
"Thank you so much for the 5 stars, Sarah! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
Profile photo of Sarah Stenger

Sarah Stenger

August 15, 2026

5  out of  5
rating by Sarah Stenger
"Abby and her team are great to work with! They are very responsive and helpful!"
We responded:
"Thank you so much for the 5 stars, Sarah! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
Profile photo of Kristine Freshour

Kristine Freshour

August 12, 2026

5  out of  5
rating by Kristine Freshour
"I called to finish claim we had on roof. Everything was so efficient with State Farm’s APP. Katie mentioned that our new roof would be eligible for discount with our premium. Took just a text to roofer and she was back to me quickly letting me know about our refund
Great service!"
We responded:
"Kristine, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Bloomington insurance team! - Your State Farm Agent, Abby Spachman "
Profile photo of Kristine Freshour

Kristine Freshour

August 12, 2026

5  out of  5
rating by Kristine Freshour
"I called to finish claim we had on roof. Everything was so efficient with State Farm’s APP. Katie mentioned that our new roof would be eligible for discount with our premium. Took just a text to roofer and she was back to me quickly letting me know about our refund
Great service!"
We responded:
"Kristine, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Bloomington insurance team! - Your State Farm Agent, Abby Spachman "
Profile photo of Doug Quick

Doug Quick

August 12, 2026

5  out of  5
rating by Doug Quick
"I had problems logging onto the State Farm website to check out my account. After not being successful with SF, I was transferred to the
Abby Spachman Agency and got it resolved within minutes. The entire process took 90 minutes, but the agency got it resolved in just a few minutes. Great job!"
We responded:
"Doug, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Abby Spachman and Team "
Profile photo of Doug Quick

Doug Quick

August 12, 2026

5  out of  5
rating by Doug Quick
"I had problems logging onto the State Farm website to check out my account. After not being successful with SF, I was transferred to the
Abby Spachman Agency and got it resolved within minutes. The entire process took 90 minutes, but the agency got it resolved in just a few minutes. Great job!"
We responded:
"Doug, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Abby Spachman and Team "
Profile photo of jrsavoie

jrsavoie

August 12, 2026

5  out of  5
rating by jrsavoie
"We've had great communication.

Prices were good.

I look forward to years of service"
We responded:
"jrsavoie, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
Profile photo of jrsavoie

jrsavoie

August 12, 2026

5  out of  5
rating by jrsavoie
"We've had great communication.

Prices were good.

I look forward to years of service"
We responded:
"jrsavoie, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
Profile photo of Zaida Santiago

Zaida Santiago

August 11, 2026

5  out of  5
rating by Zaida Santiago
"Great help friendly and took the time to look for my best interest!! Great experience."
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Bloomington insurance team. "
Profile photo of Zaida Santiago

Zaida Santiago

August 11, 2026

5  out of  5
rating by Zaida Santiago
"Great help friendly and took the time to look for my best interest!! Great experience."
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Bloomington insurance team. "
Profile photo of Whitney

Whitney

August 11, 2026

5  out of  5
rating by Whitney
"Abby has been my State Farm agent for years now and has helped me with so much! Her and her staff have gone above and beyond for me in certain situations and remember personal details about our family, which makes us feel especially cared for! I highly recommend her office."
We responded:
"Hi Whitney, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Abby Spachman, Your State Farm Agent "
Profile photo of Whitney

Whitney

August 11, 2026

5  out of  5
rating by Whitney
"Abby has been my State Farm agent for years now and has helped me with so much! Her and her staff have gone above and beyond for me in certain situations and remember personal details about our family, which makes us feel especially cared for! I highly recommend her office."
We responded:
"Hi Whitney, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Abby Spachman, Your State Farm Agent "
Profile photo of Michelle Heid

Michelle Heid

August 11, 2026

5  out of  5
rating by Michelle Heid
"Katie Broad has been amazing to work with while purchasing our new home! I have sent her tons of homes to get quotes and she was extremely quick with her responses! So happy have an amazing agent and team members!"
We responded:
"Michelle, thank you for the amazing review! Our Bloomington insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Abby Spachman, your State Farm Agent "
Profile photo of Michelle Heid

Michelle Heid

August 11, 2026

5  out of  5
rating by Michelle Heid
"Katie Broad has been amazing to work with while purchasing our new home! I have sent her tons of homes to get quotes and she was extremely quick with her responses! So happy have an amazing agent and team members!"
We responded:
"Michelle, thank you for the amazing review! Our Bloomington insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Abby Spachman, your State Farm Agent "
Profile photo of Chasity Mast

Chasity Mast

August 11, 2026

5  out of  5
rating by Chasity Mast
"Great service!! The staff is friendly and very helpful. Tollin was understanding and answered all my questions!"
We responded:
"Thank you so much for your kind review, Chasity!  If you need insurance assistance, we are just an email or call away! - Abby Spachman, your State Farm Agent   "
Profile photo of Chasity Mast

Chasity Mast

August 11, 2026

5  out of  5
rating by Chasity Mast
"Great service!! The staff is friendly and very helpful. Tollin was understanding and answered all my questions!"
We responded:
"Thank you so much for your kind review, Chasity!  If you need insurance assistance, we are just an email or call away! - Abby Spachman, your State Farm Agent   "
Profile photo of Jennifer Menendez

Jennifer Menendez

August 11, 2026

5  out of  5
rating by Jennifer Menendez
"Abby and her team, especially Ian and Katie, have been absolutely wonderful to work with! They are attentive, responsive, and always provide exceptional service. Everything has been smooth and seamless, and we truly appreciate how helpful and accommodating they have been throughout the process. Highly recommend this team!"
We responded:
"Wow, thank you for the 5-star review, Jennifer! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
Profile photo of H Flores

H Flores

August 7, 2026

5  out of  5
rating by H Flores
"I appreciate the attentiveness, timely follow up, and pride Katie puts into her work. 5/5 🤙"
We responded:
"H, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Bloomington insurance team! - Your State Farm Agent, Abby Spachman "
Profile photo of Emilee Creed

Emilee Creed

July 31, 2026

5  out of  5
rating by Emilee Creed
"I’d like to personally brag on Katie! She was amazingly nice and professional. We were struggling to get our payment (probably due to the mail system, not State Farm) and she was able to connect us with our representative. She was super helpful and kind. If I owned a business I would want a team full of Katies!"
We responded:
"Hi Emilee, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Bloomington.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Abby Spachman "
Profile photo of Hemant Silarpuria

Hemant Silarpuria

July 30, 2026

5  out of  5
rating by Hemant Silarpuria
"Very responsive and truely care about customers ! Great service"
We responded:
"Thanks so much for the amazing review, Hemant! We really appreciate your support here in Bloomington. Just reach out anytime if you need us - we’re here for you. "
Profile photo of Lauren Koch

Lauren Koch

July 24, 2026

5  out of  5
rating by Lauren Koch
"Super kind and helpful!!"
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Bloomington to know you had such a great experience with us. "
Profile photo of Dara McCoy

Dara McCoy

July 23, 2026

5  out of  5
rating by Dara McCoy
"Very helpful!"
We responded:
"Thank you so much for the 5-star rating, Dara! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Abby Spachman "
Profile photo of Diana Keller

Diana Keller

July 22, 2026

5  out of  5
rating by Diana Keller
"Staff was extremely helpful in getting the exact coverage we needed. Everyone was very friendly and knowledgeable. Felt we could trust them with the advice they gave us."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
Profile photo of Judy Reimer

Judy Reimer

July 21, 2026

5  out of  5
rating by Judy Reimer
"Excellent customer service!"
We responded:
"Thank you for the 5-star review of Abby Spachman’s team - we really appreciate your kind words! "
Profile photo of Shannon Austin

Shannon Austin

July 10, 2026

5  out of  5
rating by Shannon Austin
"They are very friendly and knowledgeable."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Bloomington to know that you had such a wonderful experience with us here on State Farm Agent Abby Spachman’s Team."