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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Petr

Petr

November 21, 2025

5  out of  5
rating by Petr
"The staff are friendly, helpful, and always quick to answer questions. They made the insurance process simple and stress-free. Highly recommend!"
We responded:
"Thank you, Petr! I'm happy to know that our team made your insurance experience simple and stress-free. Your recommendation means a lot to us. If you have any more questions or need assistance in the future, feel free to reach out!"
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Mason Adams

November 21, 2025

5  out of  5
rating by Mason Adams
"Wonderful experience! The team is approachable, well-informed, and always ready to assist. They made everything easy and stress-free. I highly recommend this State Farm agency."
We responded:
"Thank you, Mason! I'm happy to hear about your wonderful experience with our team. We strive to make everything easy and stress-free for our customers. Your recommendation means a lot to us. Let us know if there's anything else we can do for you!"
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Corey Duncan

November 21, 2025

5  out of  5
rating by Corey Duncan
"I had a very good experience and had a great chat with Braeden Ruiz about the services that State Farm has!"
We responded:
"Corey, thank you for sharing your experience! I'm happy to hear that Braeden provided you with a great conversation about our services. We’re always here to help with any questions or needs you may have. Thanks for choosing us!"
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Tommy Nelson

November 21, 2025

5  out of  5
rating by Tommy Nelson
"Katie is the best! They are great at answering questions for the customers!"
We responded:
"Thank you, Tommy! I'm happy to hear that Katie has been helpful in addressing your questions. Our team is dedicated to providing excellent service, and your feedback means a lot to us. Let us know if there's anything else we can assist you with!"
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Drawde Jones

November 21, 2025

5  out of  5
rating by Drawde Jones
"Katie Broad is one of the kindest workers in this business that I have ever had the pleasure of meeting. The entire office was beyond kind, accommodating, and helpful at every turn. Couldn’t recommend more, easy 5 stars."
We responded:
"Thank you, Drawde! I'm so happy to hear about your positive experience with Katie and our team. We strive to provide exceptional service and are glad we could meet your expectations. If you ever need anything else, feel free to reach out!"
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William Bryant

November 21, 2025

5  out of  5
rating by William Bryant
"Katie was super helpful with my renters insurance!"
We responded:
"Thank you, William! I'm happy to hear that Katie was able to assist you with your renters insurance. Our team is dedicated to providing excellent service, and it's great to know Katie made a positive impact. If you have any more questions or need further assistance, feel free to reach out!"
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Harish Ravisankar

November 20, 2025

5  out of  5
rating by Harish Ravisankar
"This State Farm agency has been great. The staff is attentive, patient, and truly committed to helping their clients. They made sure I understood all my options and guided me through everything with ease. Exceptional service from start to finish!"
We responded:
"Thank you, Harish! I'm happy to hear that you found our team attentive and patient. It's wonderful that we could guide you through your options smoothly. If you ever need further assistance, feel free to reach out!"
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Ravisankar Srirangan

November 19, 2025

5  out of  5
rating by Ravisankar Srirangan
"Great service. The team here is always friendly, patient, and goes out of their way to help. They explained my coverage clearly and made the whole process stress-free."
We responded:
"Thank you for your wonderful feedback! I'm happy to hear that our team was able to make your experience smooth and stress-free. We appreciate your kind words about our service and are always here to assist you with any future needs. Let us know if there's anything else we can do for you!"
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Ansh Gupta

November 19, 2025

5  out of  5
rating by Ansh Gupta
"Great experience with this Abby Spachman’s State Farm agency! Super helpful, quick to respond, and made everything easy. Highly recommend."
We responded:
"Thank you, Ansh! I'm happy you had a great experience with our office. We strive to be helpful and responsive, so it's wonderful to know we made things easy for you. If you ever need anything else, feel free to reach out!"
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Mike Goodfellas

November 14, 2025

5  out of  5
rating by Mike Goodfellas
"Great experience! The team is friendly, knowledgeable, and always quick to help. They made the process simple and stress-free. Highly recommend this State Farm agency."
We responded:
"Thank you, Mike! I'm happy to hear that you had a great experience with our team. We strive to make everything simple and stress-free for our customers. If you need anything else, feel free to reach out!"
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Owen Maxwell

November 14, 2025

5  out of  5
rating by Owen Maxwell
"I had a great experience. Particularly with Braeden Ruiz, he was so respectful and helpful."
We responded:
"Thank you, Owen! I'm happy to hear about your positive experience with our office, especially with Braeden. We appreciate your feedback and are always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Adhi SK

November 14, 2025

5  out of  5
rating by Adhi SK
"Great service at Abby Spachman's State Farm agency. The staff is knowledgeable, quick to respond, and genuinely cares about helping customers."
We responded:
"Thank you, Adhi, for your wonderful feedback! I'm happy to know that our team provided you with knowledgeable and responsive service. We genuinely care about helping our customers, and your satisfaction is our priority. Let us know if there's anything else we can assist you with!"
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Hamsika Thota

November 13, 2025

5  out of  5
rating by Hamsika Thota
"I’ve had an awesome experience with Abby Spachman’s State Farm agency. They explain everything clearly, respond fast, and make insurance feel much less overwhelming. Truly dependable and customer-focused!"
We responded:
"Thank you, Hamsika! I'm happy to hear that you had such a positive experience with our office. It's great to know that our efforts to provide clear explanations and quick responses made a difference for you. We're always here to help with any insurance needs you may have. Let us know if there's anything else we can do for you!"
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Niki Higgs

November 10, 2025

5  out of  5
rating by Niki Higgs
"Abby and her staff are always super friendly and have answers instantly! They check on my insurance policies regularly and reach out. Great to work with!!"
We responded:
"Thank you, Niki! I'm happy to hear that you find our team friendly and responsive. It's wonderful to know that our regular check-ins are appreciated. If you ever have more questions or need assistance, feel free to reach out. Thanks for choosing us!"
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Alexandra Qualls

November 4, 2025

5  out of  5
rating by Alexandra Qualls
"I can’t believe Marlie is gone! She’s in front of me and I’ll miss her!"
We responded:
"Thank you, Alexandra! Marlie was truly a valued part of our team, and we understand how much she will be missed. We're committed to continuing the high level of service you’ve come to expect. If there's anything you need, feel free to reach out!"
Profile photo of Kanishka Ravisankar

Kanishka Ravisankar

November 3, 2025

5  out of  5
rating by Kanishka Ravisankar
"Great service and friendly staff! They made everything easy to understand and helped me get the best coverage for my needs."
We responded:
"Thank you, Kanishka! I'm happy to hear that our team made things easy and provided the coverage you needed. We appreciate your feedback and are always here to assist with any questions or future needs. Let us know if there's anything else we can do for you!"
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Jessica Levin

October 31, 2025

5  out of  5
rating by Jessica Levin
"Love the personal touch given by this office. They assess my needs and follow through with the quotes and offers given. Elizabeth is a true professional in every aspect of the word. She thoughtfully asked questions to help me with updating our homeowner policy. Followed up and helped with the process. This is why we love State Farm!"
We responded:
"Thank you, Jessica, for your wonderful feedback! I'm happy to hear that you appreciated the personal touch from our office and Elizabeth's professionalism. It's great to know that she was able to assist you with updating your homeowner policy effectively. We’re always here to help with any of your insurance needs!"
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Joe Barker

October 29, 2025

5  out of  5
rating by Joe Barker
"Tolin... Sorry if I miss spelled your name ....very professional very knowledgeable with my questions and helped me get everything going and saved me money!"
We responded:
"Thank you, Joe! I'm happy to hear that Tollin provided you with professional and knowledgeable service. It's great to know that everything went smoothly and you saved money! If you need anything else, feel free to reach out."
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Carrie

October 13, 2025

5  out of  5
rating by Carrie
"It is so nice to have actual people that care about your needs and well-being like State Farm-Abby Spechman's Office in Bloomington, Il. I was paying for liability only for a 2009 car with a well known online insurance. State Farm is saving me $75 per month for the same insurance with much better customer service. I highly recommend Abby's team for a great experience and savings better than any available."
We responded:
"Thank you, Carrie! I'm happy to hear that our team has been able to provide you with both savings and excellent service. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
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Ansh Gupta

October 3, 2025

5  out of  5
rating by Ansh Gupta
"Great experience! The team is friendly, knowledgeable, and always quick to help. They made the process simple and stress-free. Highly recommend this State Farm agency."
We responded:
"Thank you, Ansh! I'm happy to hear that you had a great experience with our team. We strive to make the process as simple and stress-free as possible. Your recommendation means a lot to us. Let us know if there's anything else we can do for you!"
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Ava Johnson

September 26, 2025

5  out of  5
rating by Ava Johnson
"Abby Spachman's team is truly the best! Working with her and Katie made the whole process of getting insured smooth and easy. They're really the best and they worked with me to find a plan that fits my life and future goals! Could not recommend more."
We responded:
"Ava, thank you for your wonderful feedback! I'm delighted to hear that we made your insurance process smooth and easy. We're committed to finding plans that fit your life perfectly. Let us know if there's anything else we can assist you with!"
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Kerry Van Gundy

September 23, 2025

5  out of  5
rating by Kerry Van Gundy
"Beth and Elizabeth were both great helps to us today! Cheerful, knowledgeable, patient, efficient! Outstanding service to me, gals! Thanks again!"
We responded:
"Thank you, Kerry! I'm happy to hear that Beth and Elizabeth provided you with such outstanding service. Their cheerful and efficient assistance is something we truly value. If you need anything else, feel free to reach out!"
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John Brinkman

August 29, 2025

5  out of  5
rating by John Brinkman
"Great service, great rates and always willing to help. Very efficient and timely."
We responded:
"Thank you, John! I'm happy to know you appreciated our service and rates. Our team is dedicated to providing efficient and timely assistance. Let us know if there's anything else we can do for you!"
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Lia Hicks

August 29, 2025

5  out of  5
rating by Lia Hicks
"Her and her team are amazing! Definitely recommend!"
We responded:
"Lia, thank you for your wonderful feedback! I'm happy to know you had such a positive experience with our team. We’re always here to help with any of your insurance needs. Thanks for choosing us!"
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qTp Howl

August 28, 2025

5  out of  5
rating by qTp Howl
"Marlie was excellent to work with. 10/10 recommend her to anyone!"
We responded:
"Thank you! I'm happy to hear that Marlie provided you with such excellent service. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"