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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jacob Crebo

Jacob Crebo

December 28, 2024

5  out of  5
rating by Jacob Crebo
"My wife and I primarily worked with Katie while making the switch to insure with Abby Spachman’s office. Katie made the switch extremely easy and quick. Everyone we have met has been very kind and welcoming. Thank you for making this process feel like the right choice!"
We responded:
"Thank you, Jacob, for sharing your experience! I'm glad to hear that Katie made the transition smooth and efficient for you and your wife. It's wonderful to know that our team's kindness and welcoming nature made you feel confident in your decision. If you have any questions or need further assistance, please feel free to reach out."
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Brandon Vercruysse

December 26, 2024

5  out of  5
rating by Brandon Vercruysse
"They have a great staff and great service!!"
We responded:
"Thank you, Brandon! I'm glad to know you appreciate our team and the service we provide. If you ever need assistance or have questions, feel free to reach out. We're here to help!"
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carol Kerrick

December 20, 2024

5  out of  5
rating by carol Kerrick
"We have been very pleased with the service we receive from Abby Spachman and her team! We’ve been with State Farm for years and she has been more personable and caring about our insurance need! She goes over our policies with us and makes sure we have the right coverage! Makes you feel like you’re part of the State. Farm family! 👍"
We responded:
"Thank you so much, Carol, for your wonderful feedback! I'm glad to hear that you feel like part of the State Farm family. It's important to us to ensure you have the right coverage and feel cared for. If you ever have any questions or need further assistance, we're here to help!"
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Brooks Jorgensen

December 19, 2024

5  out of  5
rating by Brooks Jorgensen
"Abby and her team awesome amazing people! They are all very inviting and have your best interest at heart to serve you the best possible coverage they can! I directly dealt with Katie, she's was awesome to do business with!! Go see her and Abby for all your insurance needs! I'm glad I made the switch!"
We responded:
"Thank you, Brooks, for your wonderful feedback! I'm delighted to hear that you had such a positive experience with Katie and the rest of our team. We truly aim to provide the best coverage for our customers. If you ever need assistance or have questions, don't hesitate to reach out. We're here to help!"
Profile photo of Sean OBryan

Sean OBryan

December 17, 2024

5  out of  5
rating by Sean OBryan
"Great service, great price, great people. Only time I've smiled while buying insurance. GREAT PRICE!!!! I had to say it again!!!! Thanks guys!!!"
We responded:
"Thank you, Sean! I'm so glad to know that our service brought a smile to your face while purchasing insurance. We truly appreciate your enthusiasm about our pricing! If you ever need anything else, feel free to reach out. We're here to help!"
Profile photo of Pat Woiwode

Pat Woiwode

December 16, 2024

5  out of  5
rating by Pat Woiwode
"Thank you Elizabeth for helping me set up Drive Safe and Save!"
We responded:
"Thank you, Pat! I'm happy to hear that Elizabeth was able to assist you with setting up Drive Safe and Save. We're grateful to have her as part of our team. If you have any more questions or need further assistance, feel free to reach out to our office."
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Marcy Kerpe

December 13, 2024

5  out of  5
rating by Marcy Kerpe
"Abby is kind and efficient and a pleasure to work with. I highly recommend her."
We responded:
"Thank you, Marcy, for your wonderful feedback! I'm happy to know that you found working with me both pleasant and efficient. If you ever need assistance in the future, please feel free to reach out."
Profile photo of Ben Ventures

Ben Ventures

December 13, 2024

5  out of  5
rating by Ben Ventures
"Liz & Abby are the best! Highly recommend."
We responded:
"Thank you, Ben! I'm so happy to hear that we made such a positive impact. We truly appreciate your recommendation. If you ever need anything else, feel free to reach out!"
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Kristin Laughlin

December 13, 2024

5  out of  5
rating by Kristin Laughlin
"Marlie is the cutest. Love her so much, she is the best"
We responded:
"Thank you, Kristin! I'm so happy to hear that you love Marlie. She's truly wonderful, and we're grateful to have her as part of our team. If you ever need anything else, feel free to reach out!"
Profile photo of Jessica Laughlin

Jessica Laughlin

December 13, 2024

5  out of  5
rating by Jessica Laughlin
"Marlie Verkler was just the best to work with!"
We responded:
"Thank you, Jessica! I'm so happy to hear that working with Marlie was a great experience for you. We're grateful to have her on our team. If you need any assistance in the future, feel free to reach out!"
Profile photo of lexus tennison

lexus tennison

December 6, 2024

5  out of  5
rating by lexus tennison
"Great place with great people! Katie Broad was very helpful and made my experience wonderful!"
We responded:
"Thank you, Lexus! I'm glad you had a wonderful experience with us. Katie is indeed a valuable part of our team, and it's great to know she was able to assist you effectively. If you need anything else, feel free to reach out!"
Profile photo of ellakate byrd

ellakate byrd

December 6, 2024

5  out of  5
rating by ellakate byrd
"I highly recommend Abby Spachman’s Agency. Everyone is so kind and helpful."
We responded:
"Thank you, Ellakate! I'm glad you found our team kind and helpful. We truly appreciate your recommendation. If you ever need anything in the future, don't hesitate to reach out!"
Profile photo of Noah Jeckel

Noah Jeckel

December 6, 2024

5  out of  5
rating by Noah Jeckel
"Great customer service! The staff was very welcoming and answered all of the questions that I had. Highly recommend for insurance needs in Bloomington-Normal and the surrounding communities!"
We responded:
"Noah, thank you for the fantastic review! I'm happy to know that our team made you feel welcome and answered all your questions. Your recommendation means a lot to us. We're always here for your insurance needs in Bloomington-Normal and the surrounding areas."
Profile photo of Harini Magesh

Harini Magesh

December 4, 2024

5  out of  5
rating by Harini Magesh
"I interned here this semester and learned many valuable lessons that I will carry with me into the future! Abby is an amazing mentor and always so welcoming to everyone in the office. Additionally, everyone works together so well! Elisabeth was also very welcoming! I will miss interning here, but I am so so grateful for my experiences. Thank you everyone at the Abby Spachman State Farm Office!"
We responded:
"Harini, thank you so much for sharing your experience! I'm glad you found your internship valuable and that our team made you feel welcome. Abby and Elisabeth will be happy to hear your kind words. We're grateful for your contributions and wish you all the best in your future endeavors. If you ever need anything, don't hesitate to reach out!"
Profile photo of April Poe

April Poe

November 22, 2024

5  out of  5
rating by April Poe
"Very easy to get insurance! Abby was great highly recommend!!!"
We responded:
"April, thank you so much for your wonderful review! I'm glad you found the process easy and that you had a great experience with our office. Your recommendation means a lot to us. If you ever need anything in the future, don't hesitate to reach out!"
Profile photo of Zach Dietmeier

Zach Dietmeier

November 21, 2024

5  out of  5
rating by Zach Dietmeier
"The staff is very helpful and knowledgeable. I feel secure in my insurance needs and care!"
We responded:
"Zach, thank you for your wonderful review! I'm glad to know you feel covered with your insurance needs and care. Our team works hard to be helpful and knowledgeable, and it's great to see that reflected in your experience. - Abby Spachman - State Farm Insurance Agent, Bloomington, IL"
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Kaitlin J.

November 18, 2024

5  out of  5
rating by Kaitlin J.
"What a great team! Tollin helped us out a ton - super responsive, easy to talk with, and got us a great price! We are so pleased. Thank you!"
We responded:
"Kaitlin, thank you for your wonderful review! I'm so happy to hear that Tollin was able to assist you so effectively. Our team takes pride in being responsive and approachable, and it's great to know you found a great price with us. We're grateful for your trust and look forward to helping you with any future needs. - Abby Spachman - State Farm Insurance Agent, Bloomington, IL"
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Deb Kane

November 13, 2024

5  out of  5
rating by Deb Kane
"I have been working with Katie she is absolutely wonderful!! She has so much patience with a older woman that is not tech savvy. She has gone above and beyond for me. I will refer her to everyone I know. Thank you Katie!!!"
We responded:
"Katie is indeed wonderful! I'm glad to hear she has been so patient and helpful with your needs. We appreciate your referrals and are always here to assist you. Thank you for sharing your experience with us, Deb! - Abby Spachman - State Farm Insurance Agent, Bloomington, IL"
Profile photo of Robert Ready

Robert Ready

November 8, 2024

5  out of  5
rating by Robert Ready
"Friendly and knowledgeable staff for your insurance and financial needs."
We responded:
"Robert, thank you for your wonderful review! I'm happy to know that our team could assist you with your insurance and financial needs. We strive to provide friendly and knowledgeable service to all our customers. If you ever need further assistance, don't hesitate to reach out. - Abby Spachman - State Farm Insurance Agent, Bloomington, IL"
Profile photo of Zach Martin

Zach Martin

November 8, 2024

5  out of  5
rating by Zach Martin
"Katie Broad is amazing to work with! She demonstrates exceptional service, is extremely knowledgeable, and very responsive. She was super detail oriented in providing me insight on the best options for my situation. Highly recommend Katie!"
We responded:
"Katie is indeed a fantastic asset to our team! I'm happy to know she provided you with exceptional service and valuable insights tailored to your needs. Your recommendation means a lot to us. If you ever need further assistance, we're here to help! - Abby Spachman - State Farm Insurance Agent, Bloomington, IL"
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wendy Stanton

November 7, 2024

5  out of  5
rating by wendy Stanton
"There kind people"
We responded:
"Wendy, thank you for your kind words! I'm happy to know you found our team to be friendly. We're here to help with any of your insurance needs. - Abby Spachman - State Farm Insurance Agent, Bloomington, IL"
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Kameron Wilson

October 25, 2024

5  out of  5
rating by Kameron Wilson
"So helpful!"
We responded:
"Kameron, thank you for your kind words! I'm happy you found our service helpful. If you need anything else, we're here for you. - Abby Spachman - State Farm Insurance Agent, Bloomington, IL"
Profile photo of Nil Patel

Nil Patel

October 25, 2024

5  out of  5
rating by Nil Patel
"great team here, love working with Katie specifically on my Renters."
We responded:
"Nil, thank you for your wonderful review! I'm glad to hear that you enjoy working with Katie on your Renters insurance. She is a valuable part of our team, and it's great to know her efforts are appreciated. If you need any further assistance, we're always here to help! - Abby Spachman - State Farm Insurance Agent, Bloomington, IL"
Profile photo of Cole

Cole

October 25, 2024

5  out of  5
rating by Cole
"Pretty epic and very good service"
We responded:
"Cole, thanks for the awesome review! I'm glad you found our service to be epic and very good. If you ever need anything else, feel free to reach out. - Abby Spachman - State Farm Insurance Agent, Bloomington, IL"
Profile photo of Cali Burdick

Cali Burdick

October 4, 2024

5  out of  5
rating by Cali Burdick
"Marlie was an amazing help trying to figure out my insurance!! Lowered my previous rate and got be better coverage!!!"
We responded:
"Cali, thank you for sharing your experience! I'm so happy Marlie could assist you in finding better coverage at a lower rate. We appreciate your trust in our team and are always here for any future insurance needs. - Abby Spachman - State Farm Insurance Agent, Bloomington, IL"