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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Leslie Revo

May 1, 2024

5  out of  5 rating by Leslie Revo
"These guys are great, always going the extra mile for us over the years, we left State Farm because we thought the grass was greener but here we are back because they are just that good, thanks guys!!!!"
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Kristen Vogel

March 13, 2024

5  out of  5 rating by Kristen Vogel
"Abby is the newest State Farm Agent in Bloomington-Normal and I am so fortunate to get to work with her and learn from her. Within seconds of meeting her, you will feel a genuine connection! She is one of the kindest and sweetest people you will meet! Once you walk-in her office you’re greeted by a friendly and professional team ready to help!"


March 8, 2024

5  out of  5 rating by VENUKUMAR MADDINENI
"Good customer service and great discounts . State Farm policy on youngsters at home awesome . I love it"
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Samantha Bitner

March 6, 2024

5  out of  5 rating by Samantha Bitner
"Mac and Tollin were so helpful, and really explained everything to me so I understood it. Great work, would totally recommend!!"
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Audrey Hofstetter

March 2, 2024

5  out of  5 rating by Audrey Hofstetter
"I had a great experience with Abby’s team! Katie was such a joy to talk to over the phone"
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March 2, 2024

5  out of  5 rating by LILLY DENNEY
"I would recommend Abby and her team if you are looking for insurance. Katie was really helpful over the phone."
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Hunter Martin

March 1, 2024

5  out of  5 rating by Hunter Martin
"Best ever!! Thank you so much!!"
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Martin Phillips

March 1, 2024

5  out of  5 rating by Martin Phillips
"Abby and her team were great in helping me with my insurance"
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Mallory Cushing

March 1, 2024

5  out of  5 rating by Mallory Cushing
"Abby and her team have great customer service, always quick to respond and awesome problem solvers! Katie was helpful when I called with questions about my insurance."
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Jack Bergtholdt

March 1, 2024

5  out of  5 rating by Jack Bergtholdt
"I worked with Katie Broad earlier this week as I am a new car owner. I had a thousand different questions, some I’m sure she couldn’t even answer but day after day she would get back to me with the information I needed."
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corinne hurt

March 1, 2024

5  out of  5 rating by corinne hurt
"I always have a great experience and all my questions answered!! I love and enjoy the whole crew!"
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k vance

February 29, 2024

5  out of  5 rating by k vance
"Tollin did an amazing job. Very detailed, got me the best rate, and had fantastic communication. What a great experience!"
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Jeanne Whitehill

February 28, 2024

5  out of  5 rating by Jeanne Whitehill
"Have had great customer service w Abby Spachman team. Worked a bit w Brent, he was able to help w different questions and scenarios. Always quick to get my answers."
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Rodney Hagar

February 19, 2024

5  out of  5 rating by Rodney Hagar
"Abby and her team are great to work with...Exceptional customer service!"
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Angela Rotta

January 31, 2024

5  out of  5 rating by Angela Rotta
"Excellent customer service. Calls back and patient in answering all my questions! We have been working with Brett on some billing issues for a policy I needed to cancel when we sold our previous home and he got it resolved same day! Phone or in person, they are top notch!"
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Kim Johnson

December 22, 2023

5  out of  5 rating by Kim Johnson
"Seriously some of the best customer service, even with my preliminary questions!"
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Dana Cann

December 20, 2023

5  out of  5 rating by Dana Cann
"Tollin is much appreciated. Tollin is friendly, helplfu, patient and responds quickly to my questions."
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Brian McMahon

December 8, 2023

5  out of  5 rating by Brian McMahon
"Like a good neighbor, Spachman is there"
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Kev T

December 8, 2023

5  out of  5 rating by Kev T
"Working with this team was an absolute pleasure. Mac was always prompt and professional in his responses, and always provided recommendations that aligned with my best interests. Highly recommend!"
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Ethan Goodenough

December 8, 2023

5  out of  5 rating by Ethan Goodenough
"Mac was wonderful!"
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Carter Stinnett

November 10, 2023

5  out of  5 rating by Carter Stinnett
"Abby’s team does a stellar job. They’re friendly and the customer service is excellent."
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Landry Carroll

November 10, 2023

5  out of  5 rating by Landry Carroll
"So warm and friendly!!! The best agents for all your needs"
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Karleigh Creasey

November 10, 2023

5  out of  5 rating by Karleigh Creasey
"Abby and her team are so helpful, I would definitely recommend her as your agent!"
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Abbey Jones

November 10, 2023

5  out of  5 rating by Abbey Jones
"Katie Broad was so helpful and had great customer service! Highly recommend working with her for all of your needs!"
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Brett Irwin

October 27, 2023

5  out of  5 rating by Brett Irwin
"Great customer service from Abby and her team. Brett was professional and helpful with finding better coverage and saving more money on multiple policies. Look forward to continue working with this agency."