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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Laura Smith

April 6, 2026

5  out of  5
rating by Laura Smith
"Personable and friendly help....even lowered my deductible by $500 😊💞"
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Brooke Donley

April 3, 2026

5  out of  5
rating by Brooke Donley
"Their office is clean, neat and the staff is very friendly."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Monique Brownfield

April 3, 2026

5  out of  5
rating by Monique Brownfield
"I visited Abby’s office today. Abby and her team members, Katie, Liz, Beth and Ian are very professional and knowledgeable. If you have a chance, stop by!"
We responded:
"Monique, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Abby Spachman’s Team here in our Bloomington office. "
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Lilley Brummet

April 3, 2026

5  out of  5
rating by Lilley Brummet
"Had an office visit with Abby’s office and I have to say the space is very welcoming and the staff is super friendly. Katie, Liz, Beth and Ian have a way of making you feel like you’re apart of the family. I 10/10 recommend."
We responded:
"Thanks so much for the amazing review, Lilley! We really appreciate your support here in Bloomington . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Olivia Evans

March 27, 2026

5  out of  5
rating by Olivia Evans
"I had a great experience working with Tollin Johnson while exploring new insurance providers. From the start, Tollin was knowledgeable, patient, and genuinely focused on helping me find the best coverage for my needs. He guided me through the decision-making process without any pressure. It’s not always easy navigating insurance, but Tollin made the entire experience smooth and stress-free. I highly recommend working with Tollin if you’re looking for honest guidance and excellent customer service."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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daniel burcham

March 27, 2026

5  out of  5
rating by daniel burcham
"I wouldn't trust anyone else. I was taken care of every step of the way! Couldn't reccomend them more! I never write Google reviews but felt compelled to write a review because my expereince was so positive!"
We responded:
"Thanks so much for the fantastic rating, daniel! We are so glad you had a positive experience with us here on State Farm Agent Abby Spachman’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Kundan Talele

March 26, 2026

5  out of  5
rating by Kundan Talele
"I’ve previously worked with Katie for my auto and renters insurance, so choosing her again for homeowners insurance was an easy decision. She has always been helpful, patient, and very clear in explaining everything. Katie makes the whole process simple and stress-free, and she’s always quick to respond whenever I have questions. It’s been a consistently great experience working with her I’d definitely recommend her!"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Abby Spachman’s Team here in Bloomington . "
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Akhila Gudla

March 26, 2026

5  out of  5
rating by Akhila Gudla
"Abby is dedicated and compassionate towards her clients! It's very clear that she does a lot to support her clients, and is very passionate in doing so. She always approaches every conversation with warmth and professionalism. Very reliable and affordable prices as well, her and her team work hard to meet your needs!"
We responded:
"Thank you for your kind review of State Farm Agent Abby Spachman’s Team. We appreciate it!"
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leen saad

March 23, 2026

5  out of  5
rating by leen saad
"She is a lovely person! Was very helpful when I was struggling."
We responded:
"Thank you so much for the 5-star rating, leen! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Wade Anderson

March 16, 2026

5  out of  5
rating by Wade Anderson
"Helped me quickly gave me all the options I needed."
We responded:
"We appreciate your review, Wade. We are so happy that you had such a wonderful experience with State Farm Agent Abby Spachman’s Team here in Bloomington ! "
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Isabelle Soto

March 13, 2026

5  out of  5
rating by Isabelle Soto
"Loved working with Katie"
We responded:
"Isabelle, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Abby Spachman’s Team is just a call or email away!"
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Bella DeMonica

March 11, 2026

5  out of  5
rating by Bella DeMonica
"Wonderful service by Katie"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Bloomington to know that you had such a wonderful experience with us here on State Farm Agent Abby Spachman’s Team."
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Nysa Anand

March 11, 2026

5  out of  5
rating by Nysa Anand
"Huge thanks to Abby for going above and beyond. They really listened to my needs and were very considerate! Definitely contact her team if you’re looking for an agent!"
We responded:
"Nysa, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Abby Spachman’s Team here in our Bloomington office. "
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Ruben Arjona

March 11, 2026

5  out of  5
rating by Ruben Arjona
"Abby is a wonderful agent and has great staff who provide excellent customer service."
We responded:
"Thank you for the fantastic review, Ruben! We are always here to help with your insurance needs here in Bloomington . "
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Jayda Guthrie

March 11, 2026

5  out of  5
rating by Jayda Guthrie
"I can’t recommend Abby’s agency enough! They are incredibly responsive and answered all my questions right away!"
We responded:
"Thanks so much for the amazing review, Jayda! We really appreciate your support here in Bloomington . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Vanitha G

March 11, 2026

5  out of  5
rating by Vanitha G
"I have heard from few friends of mine that Abby Spachman’s agency is great and they provide a personalized support and assistance to take care of your insurance needs. I have on my To do list to reach out to them for my current and future insurance needs."
We responded:
"Thank you so much for the 5-star rating, Vanitha! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Saleha Naser

March 11, 2026

5  out of  5
rating by Saleha Naser
"Very easy to work with!"
We responded:
"Thank you for the 5-star review, Saleha! Here on State Farm Agent Abby Spachman’s Team, we are proud to serve our community and appreciate your recognition. "
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Megan Headean

March 7, 2026

5  out of  5
rating by Megan Headean
"Abby always takes great care of her community and go see Tollin!"
We responded:
"Thank you Megan! We love our Bloomington- Normal community and appreciate you! Thanks for taking the time leave a review! :)"
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Emily Mcallister

March 6, 2026

5  out of  5
rating by Emily Mcallister
"Such a friendly staff! Abby came out and greeted me herself even when I was dropping something off once briefly and makes her clients feel so special! Ian McAllister does a great job too (:"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Abby Spachman’s Team. "
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Katie Titzel

March 6, 2026

5  out of  5
rating by Katie Titzel
"Not only is Abby the most attentive, knowledgeable and reliable agent in town - her entire team is organized, communicative and always treats customers like family! Any problem, question, or day-to-day task is always handled promptly and with a warm smile from Abby and her whole team! You can’t go wrong!"
We responded:
"Katie, thank you so much for the generous worlds and amazing 5-star rating! We love working for you and your wonderful family! Thanks for picking us as your Bloomington agent- it’s such an honor! If you need us- don’t hesitate to reach out to us, just a call, text or email away"
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Michael Johnson

March 3, 2026

5  out of  5
rating by Michael Johnson
"Been very welcoming couldn't ask for better service"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Abby Spachman’s Team! We deeply appreciate your kind words here in Bloomington . "
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Sumitra Paramatmuni

February 27, 2026

5  out of  5
rating by Sumitra Paramatmuni
"Abby and her team are very kind people who were ready to take care of me! Very knowledgeable people!"
We responded:
"Thank you, Sumitra, for the 5-star review! We appreciate being able to work for you!"
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Sahana Garapati

February 27, 2026

5  out of  5
rating by Sahana Garapati
"Abby Spachman was so helpful and kind! The staff were very efficient. Highly recommend!"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Abby Spachman’s Team here in Bloomington . "
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Myka Morgan

February 27, 2026

5  out of  5
rating by Myka Morgan
"Abby has the best team!! Katie is so thorough when asking about my coverage, and giving recommendations to make sure I’m completely protected if something were to happen. She helps explain what things mean and gives details about examples of what could happen without this protection."
We responded:
"We appreciate your review, Myka. We are so happy that you had such a wonderful experience with Katie. Our goal is to always make sure you understand your options and pick what is right for you. We look forward to working for you!  "
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Morgan & Tyler

February 26, 2026

5  out of  5
rating by Morgan & Tyler
"Tollin is very knowledgeable when it comes to all things insurance. I highly recommend reaching out to him for all your insurance needs."
We responded:
"Thank you for the 5-star review, Morgan! Here on State Farm Agent Abby Spachman’s Team, we are proud to serve our community and appreciate your recognition. "