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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jim Tully

August 8, 2025

5  out of  5
rating by Jim Tully
"Just had the smoothest insurance update. Added a new car. I couple of texts and signed documents on State Farm App. Super Easy and no office visit. Recommend Abby and Abby’s team!!"
We responded:
"Thank you, Jim! I'm happy to hear that your insurance update went smoothly and that you found the process easy with our app. Abby and the team appreciate your recommendation! If you need anything else, feel free to reach out."
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Mark Cortesi

July 25, 2025

5  out of  5
rating by Mark Cortesi
"Katie is just the best! Highly recommend!"
We responded:
"Thank you, Mark! I'm happy to hear that Katie provided you with such a great experience. Your recommendation means a lot to us. Let us know if there's anything else we can do for you!"
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Scott Reutter

July 25, 2025

5  out of  5
rating by Scott Reutter
"Abby is the best in the business!"
We responded:
"Scott, we appreciate you and your business! - Abby"
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Ross

July 25, 2025

5  out of  5
rating by Ross
"5 stars!"
We responded:
"Ross, thank you for the five stars! - Abby"
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Brooks Nelson

July 25, 2025

5  out of  5
rating by Brooks Nelson
"Abby is one of the most genuinely caring people out there. She always shoots straight and looks out for your best interests."
We responded:
"Thank you for your kind words, Brooks! I'm happy to hear that you feel supported and valued. Your trust means a lot to us, and I'm here to help with any of your insurance needs. Let me know if there's anything else I can do for you!"
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nicholas pirrung

July 25, 2025

5  out of  5
rating by nicholas pirrung
"Great experience in comparing options and other companies! Highly recommend!"
We responded:
"Thank you, Nicholas, for your fantastic feedback! I'm happy you had a great experience comparing options with us. Your recommendation means a lot. Let us know if there's anything else we can assist you with!"
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heather norten

July 24, 2025

5  out of  5
rating by heather norten
"Just off the phone with Marlie. As someone who works in the industry, it’s rare to find someone eager to help, wise with recommendations, professional, and warmth. Marlie is a keeper. Abby…keep her! 🙂 Job well done!"
We responded:
"Thank you for your review, Heather! I'm happy to hear about your positive experience with Marlie. Her dedication and professionalism truly make her an asset to our team. We appreciate your kind words and look forward to assisting you with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Jay Woods

July 17, 2025

5  out of  5
rating by Jay Woods
"Katie was very helpfully in getting my policy started when leaving my parent's policy. Working around my schedule due to work and making sure everything was how I liked it. Truly appreciate her patience in getting my cars and apartment insured!"
We responded:
"Thank you for your review, Jay! I'm happy to hear that Katie was able to assist you with transitioning your policy smoothly. We appreciate your kind words about her patience and dedication. If you have any more questions or need further assistance, feel free to reach out anytime. Thanks for choosing us!"
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evan aughenbaugh

July 17, 2025

5  out of  5
rating by evan aughenbaugh
"As a real estate professional, I work with many insurance agencies, but Abby Spachman’s office consistently stands out as one of the best insurance offices in the area. Her team is responsive, professional, and truly understands the urgency that comes with real estate transactions. Every time I refer a client, I know they’ll receive top-notch service and are very competitively priced which helps our deals close smoothly and on time. If you’re looking for a reliable insurance agency that specializes in homeowners insurance, auto insurance, life insurance, and other personal lines of coverage, I highly recommend Abby’s team. Their knowledge, communication, and dedication to client satisfaction make them an invaluable partner in protecting you through life’s journey! For homebuyers, real estate professionals, or anyone shopping for top quality insurance coverage, this is the go-to insurance agency in the Midwest! I typically refer customers to request Katie Broad as I have received extremely positive feedback from customers who have worked with her in the past, but no matter who you work with in Abby’s office you will receive service that is second to none."
We responded:
"Thank you, Evan, for your wonderful feedback! I'm delighted to hear that our office stands out in your experience and that you trust us with your referrals. We’re committed to providing responsive and professional service, and it’s great to know that our efforts are appreciated. Katie and the entire team are dedicated to ensuring smooth transactions and client satisfaction. If there's anything else we can do for you or your clients, just let us know!"
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Shrithik Akkala

July 12, 2025

5  out of  5
rating by Shrithik Akkala
"Abby Spachman is the best State Farm Agent ever! She doesn’t do it for the business, she does it for the people. Her caring nature reciprocates well in this industry, as insurance can often be a confusing topic. Abby ensures to take the time to make sure we as customers, are comfortable and insured properly. Tollin was able to get me insured very quickly and very easily. I 100% highly recommend to call in for Tollin, if you are shopping or looking for any types of insurance, promise he will make the experience easy and ensure it is the right option for you. Thank you Abby Spachman’s office!"
We responded:
"Thank you, Shrithik, for your wonderful feedback! I'm so happy to hear that we were able to make your insurance experience smooth and reassuring. We truly appreciate your recommendation and are always here to help with any of your insurance needs. Let us know if there's anything else we can assist you with!"
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ashley spafford

July 11, 2025

5  out of  5
rating by ashley spafford
"Katie did an amazing job!! Highly recommend!!"
We responded:
"Thank you, Ashley! I'm happy to hear that Katie provided you with such excellent service. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
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kelsie paul

July 11, 2025

5  out of  5
rating by kelsie paul
"Abbys office is great! I have always worked with Katie and not only is she quick to reply but she is very knowledgeable and helpful with whatever questions I throw her way! highly recommend Katie and Abbys office for your insurance needs!"
We responded:
"Thank you, Kelsie! I'm happy to hear that Katie has been quick and knowledgeable in assisting you with your insurance needs. We appreciate your recommendation and are here to help with anything else you might need. Thanks for choosing us!"
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Andrew Veselak

July 11, 2025

5  out of  5
rating by Andrew Veselak
"An amazing helpful team. It’s was like a group of best friends working together to fulfill your insurance needs. 👍"
We responded:
"Thank you, Andrew! I'm so happy to hear that our team felt like a group of friends working together to meet your insurance needs. We truly value your feedback and are always here to assist you with anything you need. Thanks for choosing us!"
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Melissa Douglas

July 11, 2025

5  out of  5
rating by Melissa Douglas
"I referred Katie one of my clients who was shopping around for Home Insurance on their new home purchase and she was very helpful and communicative with all of their questions and needs, especially as a first time homebuyer! Highly recommend her and the entire team."
We responded:
"Thank you, Melissa! I'm happy to hear that Katie was able to assist your customer so effectively with their home insurance needs. Your recommendation means a lot to us, and we're grateful for your trust in our team. If there's anything else we can do for you or your clients, just let us know!"
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Kyle Heal

July 11, 2025

5  out of  5
rating by Kyle Heal
"Tollin Johnson has been the best and easiest agent to work with. He was able to get me far better rates for every vehicle I own including motorcycles. His response to emails has always been quick and he explains everything throughly. I would recommend him and Abby Spachman to anyone looking to lower their rates and to be in communication with the best agents this company has to offer. Highly recommend reaching out to either of them to get quotes on any vehicles. They are always seeking to give the best service possible and it shows."
We responded:
"Thank you, Kyle, for your fantastic feedback! I'm delighted to hear that Tollin has been so helpful in securing great rates for your policies and providing clear communication. We truly appreciate your recommendation and are committed to offering the best service possible. If you ever need anything else, feel free to reach out!"
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Kenneth Fultz

July 11, 2025

5  out of  5
rating by Kenneth Fultz
"Abby was great with helping me get the insurance i needed very patient and through she's a keeper!"
We responded:
"Thank you for your review, Kenneth! I'm happy to hear that our office was able to assist you with your insurance needs. Her patience and thoroughness are truly appreciated by our team. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Tammey Krause

July 10, 2025

5  out of  5
rating by Tammey Krause
"I called inquiring about renters insurance for my daughter attending Graduate school in the area. Katie took my information and we talked about what we needed. She had an estimate for me within hours. The rates are reasonable and Katie was fantastic to work with! Seriously. She was a pleasure!!"
We responded:
"Thank you for your review, Tammey! I'm happy to hear that Katie was able to assist you so efficiently with your daughter's renters insurance. We always aim to provide prompt and friendly service. If you have any more questions or need further assistance, feel free to reach out anytime. Thanks for choosing us!"
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P Cusey

July 9, 2025

5  out of  5
rating by P Cusey
"What a great experience! I called to get a quote and was connected with Marlie. She is awesome! I had several questions and she went above and beyond to make sure I had the correct answers! Marlie is top notch!!! If you are looking for insurance, Abby Spachman agency is the place to go!!"
We responded:
"Thank you so much for your review! I'm happy to hear that Marlie provided you with such a great experience and answered all your questions. Our team is dedicated to providing top-notch service, and it's wonderful to know we met your expectations. If you need anything else, feel free to reach out!"
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Zach Rosenbaum

June 26, 2025

5  out of  5
rating by Zach Rosenbaum
"Katie was great with helping me with my renters insurance!"
We responded:
"Thank you for your review, Zach! I'm happy to hear that Katie was able to assist you with your insurance. Our team is dedicated to providing excellent service, and it's wonderful to know Katie made a positive impact. If you have any more questions or need further assistance, feel free to reach out!"
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Abhiru Raut

June 20, 2025

5  out of  5
rating by Abhiru Raut
"Great office to work with, very friendly staff!"
We responded:
"Thank you, Abhiru! I'm happy to hear that you found our office friendly and enjoyable to work with. We strive to provide a welcoming environment for everyone. If you ever need anything else, feel free to reach out!"
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colin laffey

June 20, 2025

5  out of  5
rating by colin laffey
"Katie was extremely helpful and knowledgable, great job! highly recommend!"
We responded:
"Thank you, Colin! I'm happy to hear that Katie was able to assist you so effectively. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out!"
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Emma Lashley

June 20, 2025

5  out of  5
rating by Emma Lashley
"Excellent service and professionalism!!"
We responded:
"Emma, thank you for your wonderful feedback! I'm happy to know you appreciated our service and professionalism. If you ever need anything else, feel free to reach out. Thanks for choosing us!"
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Jayla Ryan

May 16, 2025

5  out of  5
rating by Jayla Ryan
"I was updated every step of the way and received great service!"
We responded:
"Thank you, Jayla, for sharing your experience! I'm glad you appreciated the updates and the service you received. If you have any questions or need assistance in the future, feel free to reach out. We're here to help!"
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muzzy

May 14, 2025

5  out of  5
rating by muzzy
"Elizabeth was amazing! What a nice office with friendly staff"
We responded:
"Thank you, Muzzy, for sharing your experience! I'm glad to hear that Elizabeth and the rest of our team made a positive impression. We strive to create a welcoming environment for everyone who visits our office. If you have any questions or need assistance in the future, feel free to reach out!"
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Linda Bragg

May 10, 2025

5  out of  5
rating by Linda Bragg
"Awesome customer service, great rate and it's easy and quicker to take your own photos. Shout out to Katie and Abby.💕"
We responded:
"Thank you, Linda! I'm glad you found our customer service awesome and appreciated the convenience of taking your own photos. Katie and I are grateful for your shout-out. If you need any assistance in the future, feel free to reach out!"