State Farm® Insurance Agent Abby Spachman
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Kaitlin J.
November 18, 2024
5
out of
5
rating by Kaitlin J.
"What a great team! Tollin helped us out a ton - super responsive, easy to talk with, and got us a great price! We are so pleased. Thank you!"
Deb Kane
November 13, 2024
5
out of
5
rating by Deb Kane
"I have been working with Katie she is absolutely wonderful!! She has so much patience with a older woman that is not tech savvy. She has gone above and beyond for me. I will refer her to everyone I know. Thank you Katie!!!"
We responded:
"Katie is indeed wonderful! I'm glad to hear she has been so patient and helpful with your needs. We appreciate your referrals and are always here to assist you. Thank you for sharing your experience with us, Deb! - Abby Spachman - State Farm Insurance Agent, Bloomington, IL"
Robert Ready
November 8, 2024
5
out of
5
rating by Robert Ready
"Friendly and knowledgeable staff for your insurance and financial needs."
We responded:
"Robert, thank you for your wonderful review! I'm happy to know that our team could assist you with your insurance and financial needs. We strive to provide friendly and knowledgeable service to all our customers. If you ever need further assistance, don't hesitate to reach out. - Abby Spachman - State Farm Insurance Agent, Bloomington, IL"
Zach Martin
November 8, 2024
5
out of
5
rating by Zach Martin
"Katie Broad is amazing to work with! She demonstrates exceptional service, is extremely knowledgeable, and very responsive. She was super detail oriented in providing me insight on the best options for my situation. Highly recommend Katie!"
We responded:
"Katie is indeed a fantastic asset to our team! I'm happy to know she provided you with exceptional service and valuable insights tailored to your needs. Your recommendation means a lot to us. If you ever need further assistance, we're here to help! - Abby Spachman - State Farm Insurance Agent, Bloomington, IL"
wendy Stanton
November 7, 2024
5
out of
5
rating by wendy Stanton
"There kind people"
We responded:
"Wendy, thank you for your kind words! I'm happy to know you found our team to be friendly. We're here to help with any of your insurance needs. - Abby Spachman - State Farm Insurance Agent, Bloomington, IL"
Kameron Wilson
October 25, 2024
5
out of
5
rating by Kameron Wilson
"So helpful!"
We responded:
"Kameron, thank you for your kind words! I'm happy you found our service helpful. If you need anything else, we're here for you. - Abby Spachman - State Farm Insurance Agent, Bloomington, IL"
Nil Patel
October 25, 2024
5
out of
5
rating by Nil Patel
"great team here, love working with Katie specifically on my Renters."
We responded:
"Nil, thank you for your wonderful review! I'm glad to hear that you enjoy working with Katie on your Renters insurance. She is a valuable part of our team, and it's great to know her efforts are appreciated. If you need any further assistance, we're always here to help! - Abby Spachman - State Farm Insurance Agent, Bloomington, IL"
Cole
October 25, 2024
5
out of
5
rating by Cole
"Pretty epic and very good service"
We responded:
"Cole, thanks for the awesome review! I'm glad you found our service to be epic and very good. If you ever need anything else, feel free to reach out. - Abby Spachman - State Farm Insurance Agent, Bloomington, IL"
Cali Burdick
October 4, 2024
5
out of
5
rating by Cali Burdick
"Marlie was an amazing help trying to figure out my insurance!! Lowered my previous rate and got be better coverage!!!"
We responded:
"Cali, thank you for sharing your experience! I'm so happy Marlie could assist you in finding better coverage at a lower rate. We appreciate your trust in our team and are always here for any future insurance needs. - Abby Spachman - State Farm Insurance Agent, Bloomington, IL"
Abigail Elliott
October 4, 2024
5
out of
5
rating by Abigail Elliott
"Marlie is so helpful and has great costumer service!"
We responded:
"Hi Abigail, Marlie is indeed a valuable member of our team, and I'm happy to know she provided you with such helpful service! Your feedback is greatly appreciated. If you need any further assistance, we're always here to help. - Abby Spachman - State Farm Insurance Agent, Bloomington, IL"
Elisabeth Byrd
October 4, 2024
5
out of
5
rating by Elisabeth Byrd
"Abby Spachman and her team goes above and beyond for their policyholders. Abby is extremely knowledgeable and takes action immediately! She and her team members are “the real deal” with their genuine and authentic personalities."
We responded:
"Elisabeth, thank you so much for your wonderful review! I'm happy to know that you appreciate the knowledge and prompt action of our team. We strive to be genuine and authentic in all our interactions, and it's gratifying to see that reflected in your experience. If you ever need anything in the future, we're always here to help. - Abby Spachman - State Farm Insurance Agent, Bloomington, IL"
Pavithra Ramanathan
September 23, 2024
5
out of
5
rating by Pavithra Ramanathan
"Abby Spachman provided exceptional service, demonstrating thorough knowledge of insurance products and tailored solutions to meet my specific needs. Their prompt communication and professionalism made the process smooth and stress-free. Highly recommended for anyone seeking reliable insurance guidance."
We responded:
"Pavithra, thank you for your wonderful review! I'm glad to hear that you found our service exceptional and that we could provide tailored solutions to meet your needs. Our team always strives to make the insurance process smooth and stress-free. Your recommendation means a lot to us. If you ever have any further questions or need assistance, we're here to help! - Abby Spachman - State Farm Insurance Agent, Bloomington, IL"
Max Deffenbaugh
September 21, 2024
5
out of
5
rating by Max Deffenbaugh
"Katie was very helpful, assisted me with every concern I had in terms of coverage. She allowed me to explore my options as well as staying within my price range. Will definitely recommend in the future."
We responded:
"Hi Max, Katie is fantastic! I'm glad she could assist you with your coverage concerns and help you explore your options while staying within your budget. Your recommendation means a lot to us. If you need anything in the future, don't hesitate to reach out. - Abby Spachman - State Farm Insurance Agent, Bloomington, IL"
Margot Ruff
September 20, 2024
5
out of
5
rating by Margot Ruff
"I had an outstanding experience with State Farm, particularly with agent Katie Broad. She was incredibly knowledgeable, patient, and attentive to all my insurance needs. Katie took the time to explain everything clearly, ensuring I fully understood my policy options and helped me find the best coverage for my situation."
We responded:
"Margot, thank you for sharing your outstanding experience with us! I'm happy to hear that Katie provided you with knowledgeable, patient, and attentive service. It's wonderful that she took the time to explain everything clearly and helped you find the best coverage for your needs. We're grateful to have her on our team. If you ever need further assistance, please don't hesitate to reach out. - Abby Spachman - State Farm Insurance Agent, Bloomington, IL"
Nick Gay
September 20, 2024
5
out of
5
rating by Nick Gay
"They excel in providing renters insurance by offering customizable policies that fit a variety of needs and budgets. Their knowledgeable agents ensure clients understand their coverage options, making the process straightforward and reassuring for renters like myself."
We responded:
"Nick, thank you for your wonderful review! I'm glad to know that our customizable renters insurance policies and knowledgeable agents have made the process straightforward and reassuring for you. We always aim to ensure our customers fully understand their coverage options. If you ever have any further questions or need assistance, don't hesitate to reach out. - Abby Spachman - State Farm Insurance Agent, Bloomington, IL"
Abby Zenger
September 11, 2024
5
out of
5
rating by Abby Zenger
"Abby Spachman and her team are the best!! I would highly recommend them to anyone. They are so nice, helpful, and considerate. Above and beyond!"
We responded:
"Thank you, Abby, for your wonderful review! I'm happy to know that you found our team to be nice, helpful, and considerate. We always strive to go above and beyond for our customers. If you ever need anything in the future, please don't hesitate to reach out. - Abby Spachman - State Farm Insurance Agent, Bloomington, IL"
Samhitha Lavanur
September 5, 2024
5
out of
5
rating by Samhitha Lavanur
"I had a great experience! I would definitely recommend!"
We responded:
"Thank you, Samhitha! I'm glad you had a great experience with our office. We appreciate your recommendation and look forward to assisting you with any future needs. - Abby Spachman - State Farm Insurance Agent, Bloomington, IL"
Sarayu Parsi
September 5, 2024
5
out of
5
rating by Sarayu Parsi
"Had a great experience!"
We responded:
"Thank you, Sarayu! I'm glad you had a great experience with our office. If you ever need further assistance, we're here to help. - Abby Spachman - State Farm Insurance Agent, Bloomington, IL"
Brenda Gravitt
August 28, 2024
5
out of
5
rating by Brenda Gravitt
"Marlie was very friendly and Helpful!! I appreciate that."
We responded:
"Thank you, Brenda, for the 5-star rating. I'm happy you had a positive experience with our office. If you need any further assistance, we're here to help. - Abby Spachman - State Farm Insurance Agent, Bloomington, IL"
Blake Bloodworth
August 26, 2024
5
out of
5
rating by Blake Bloodworth
"Can’t recommend Abby and her office enough. My mom has been insured by her for over 4 years, but we needed to add a life policy for her. Both Ian’s in her office went above and beyond to make the process simple and efficient. They provided me plenty of options, and within a day set the wheels In motion. Really impressed!"
We responded:
"Blake, thank you for your kind words and for sharing your experience. I'm glad Ian and Ian were able to assist you efficiently with your mom's life policy. We appreciate your trust in our office and are here for any future needs. - Abby Spachman - State Farm Insurance Agent, Bloomington, IL"
Ryan Billingsley
August 24, 2024
1
out of
5
rating by Ryan Billingsley
"Horrible. Condescending. Money hungry. Desperate for a sale. DOI complaint was sent in yesterday. State Farm corporate complaint finished a week ago. Her office prays on the elderly, promises to cancel their insurance if they switch and then they don’t do anything and stick the customer with the responsibility and cost of not fulfilling that promise. You don’t make promises if you have no intentions of keeping them. This is not the type of agency you want be associated with. There are plenty of other State Farm agencies and companies who operate with a proper moral compass."
We responded:
"Ryan, thank you for sharing your feedback. I'm genuinely concerned about your experience and take your comments seriously. Our goal is to provide respectful and reliable service to all our customers. I apologize if we fell short in your case. "
Kelsi Gortner
August 23, 2024
5
out of
5
rating by Kelsi Gortner
"Great staff! Tollin is super friendly and helpful :)"
We responded:
"Kelsi, thank you for your positive review! I'm happy to hear that Tollin was friendly and helpful. We appreciate your feedback and look forward to assisting you with any future needs. - Abby Spachman - State Farm Insurance Agent, Bloomington, IL"
Ian SpencerSmith
August 23, 2024
5
out of
5
rating by Ian SpencerSmith
"Feels like an extension of my family. I always feel taken care of, and they have my best interest in mind."
We responded:
"Ian, thank you for giving my team and I the opportunity to serve your insurance needs! You're a top notch customer who deserves the best from us each day! Thank you! - Abby "
scott tippy
August 23, 2024
5
out of
5
rating by scott tippy
"Good experience, great customer service."
We responded:
"Scott, thank you for your positive feedback. I'm glad you had a good experience and appreciated our customer service. If you need any further assistance, feel free to reach out. - Abby Spachman - State Farm Insurance Agent, Bloomington, IL"
Krystell Kolupa
August 23, 2024
5
out of
5
rating by Krystell Kolupa
"I needed insurance w/ SR22. Tollin of Abby Spachman's Team found me the best rate, which by the way, was a lot cheaper than most companies I had received quotes from. He explained everything, and answered every question I had, was extremely kind and understanding, and very patient while I was still considering my options! He made the process very simple, and easy for me to get the policy I needed! Thank you, Tollin!"
We responded:
"Krystell, thank you for your wonderful review. I'm glad Tollin could assist you with finding the best rate. It's great to know he explained everything clearly and was patient while you considered your options. We're grateful for your trust and are here for any future needs or questions. - Abby Spachman - State Farm Insurance Agent, Bloomington, IL"